Roles and Responsibilities
· Responsible for develop marketing strategies.
· Responsible for generating new sales leads through mails / marketing / tele calling etc.
· Follow up collected leads
· Analyze client's Requirements.
· Coordinate with clients and give software demos as per schedule.
· Prepare Price Quotation.
· Attend price Negotiation meeting with client.
· Analyzing Hardware configuration.
· Implement software, as per client requirement.
· Providing software training to clients.
· Payment follow up and collection from client.
· Act as a single point of contact for all sales and support calls.
· Resolve software technical issues.
· Analyze new requirements and coordinate with the project manager and technical /software development team to give a solution to the client.
· Research on rival other products.
· Answering client queries about product specifications and uses.
· Maintaining client relations.
· Liaison with digital marketing team to prepare necessary newsletter and digital marketing materials.
Technical competencies
· Good knowledge about software, hardware and operating systems.
· Install and configure other hardware like Printer/weighing machine/Customer display.
· Identifying and resolving network issues.
Behavioral competencies
· Confidence and positive approach towards problems.
· Extroverted.
· Good listening skill.
· Multitasking skill.
· Goal oriented.
· Pro-active
· Follow up
· Time management
· Customer focus